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About Loop

From a university idea.
To Africa's last mile.

For over a decade, Loop has been powering Africa's leading enterprises to deliver with clarity, control, and confidence, one delivery at a time.

Loop Performance

Story

The homegrown platform reshaping delivery across the continent.

The idea behind loop was seeded in 2015, when chemical engineering student Kimberley Taylor wrote a route optimisation algorithm as part of a 3rd year assignment.

This sparked a deeper curiosity about the delivery and logistics space, with Kimberley recognising the need for smarter planning, better visibility and more connected operations.

Over a decade later, Loop has grown to be a South African delivery technology company shaped by that same curiosity and care, helping businesses make better decisions, scale more intelligently and create smoother delivery experiences for everyone involved.

Mission

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"Our mission is to help businesses overcome operational complexity, scale sustainably, and create exceptional customer experiences powered by data, automation, and empathy."

What we do

Every business approaches delivery differently which is why Loop offers specialised solutions designed to meet your unique operational needs.

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Whether you manage your own fleet, partner with delivery providers, or want to use your data to plan smarter, Loop helps you optimise, automate, and scale your way.

On-Demand Delivery Management

Built for retailers and restaurants managing rapid, same-hour deliveries with complete real-time control.

Last-Mile Logistics Software

Designed for distributors and logistics providers needing intelligent route planning and full delivery visibility.

Routing Intelligence Modules

Plug-and-play APIs for enterprises wanting to enhance their existing systems with Loop's optimisation engine.

Takealot Driver Service

For businesses ready to scale instantly using a national network of vetted drivers.

Insights & Territory Intelligence

For organisations wanting to make smarter network, capacity, or location decisions using advanced data analysis.

Each service solves a specific problem but all are powered by the same Loop intelligence that helps businesses deliver faster, operate smarter, and scale with confidence.

Journey

Loop's journey of growth

2016

Cowa-bunga launched and Domino's Pizza came onboard as the first client.

2017

Lightstone invested in cowa-bunga.

2018

Cowa-bunga won MTN Enterprise App of the Year.

2020

Cowa-bunga powers over a million deliveries a month in 4 countries.

2021

Rebuilt our tech to meet scaling demands and changed our name to Loop.

2022

Launched Logistics Platform, scaled On-Demand, won Grindstone award.

2023

Loop powers over 2 million deliveries a month and continues to grow in South Africa and Internationally.

2024

Loop launches Loop Pro and partners with Takealot to offer driver services to retailers and restaurants.

2025

Smollan becomes Loop’s second investor and Loop continues to grow on the African continent.

140M+

Deliveries completed

4.5M+

On-demand deliveries monthly

6 weeks

National roll-out capability

15%

Average fuel reduction

OUR PHILOSOPHY

Closing the Loop on smarter delivery.

We believe that better delivery starts with a better partnership. From day one, we work alongside your team, on the ground, in the detail, because we know that real progress happens when we're fully invested in your success. 

Loop is built on the belief that technology alone isn't enough. It's the combination of powerful tools, hands-on expertise, and genuine commitment that helps businesses scale smarter and operate with confidence.

For us, closing the loop means being there at every step, from the first route to the millionth delivery, so your business can grow, your teams can thrive, and your customers always move forward.

The Loop Difference

Local roots. Global standards.

Built in Africa, tested in some of the most complex and unpredictable delivery environments in the world. Our delivery management solutions are engineered for enterprise-grade resilience that thrives anywhere.

Loop Team

Team

Meet the team.

Meet the people behind Loop, a team driven by curiosity, care and the shared goal of making delivery work better for everyone.

Kimberley Taylor

Kimberley Taylor

FOUNDER & CEO
Keri Stewart

Keri Stewart

HEAD OF GROWTH
Nicole Lafitte

Nicole Lafitte

HEAD OF OPERATIONS
Matthew Almano

Matthew Almano

HEAD OF ENGINEERING
Richard Landers

Richard Landers

PRINCIPAL ENGINEER
Jasmine Lombard

Jasmine Lombard

MARKETING AND GROWTH OPERATIONS MANAGER
Lwande Ndzuzo

Lwande Ndzuzo

BUSINESS DEVELOPMENT MANAGER
Marcelo Taylor

Marcelo Taylor

ONBOARDING SPECIALIST
Megan Naicker

Megan Naicker

ACCOUNT MANAGER
Katlego Radebe

Katlego Radebe

HEAD OF SUPPORT
Brandon Merrington

Brandon Merrington

SUPPORT SPECIALIST
Shawn Williams

Shawn Williams

TECHNICAL PRODUCT LEAD
Didintle Kungwane

Didintle Kungwane

PRODUCT SPECIALIST - INTELLIGENCE
Megan Blignaut

Megan Blignaut

BUSINESS DEVELOPMENT MANAGER
Saul Chipwayambokoma

Saul Chipwayambokoma

DATA SCIENTIST
Shervon van Ginkel

Shervon van Ginkel

PRODUCT SPECIALIST
Masood Gool

Masood Gool

INTERMEDIATE ENGINEER
Lucan Grobler

Lucan Grobler

INTERMEDIATE ENGINEER
Philasande Makhubela

Philasande Makhubela

INTERMEDIATE ENGINEER
Naledi Matutoane

Naledi Matutoane

JUNIOR ENGINEER
Oswin Losper

Oswin Losper

QUALITY ASSURANCE LEAD
Thuko Ntshakala

Thuko Ntshakala

SENIOR TEST AUTOMATION ENGINEER
Tristan Wood

Tristan Wood

SENIOR SOFTWARE ENGINEER

Our values

VALUE 1
Champion Trust with Bold Candor Icon

Champion Trust with Bold Candor

is about creating an environment of openness, honesty and trust.

VALUE 1

Champion Trust with Bold Candor

  • - Communicate clearly and directly
  • - Show empathy and understanding
  • - Be transparent
  • - Give and receive feedback
  • - Honour commitments
  • - Respect boundaries
  • - Foster a culture of trust
VALUE 2
Be Exceptional Icon

Be Exceptional

is about challenging yourself and your team to strive for excellence and greatness.

VALUE 2

Be Exceptional

  • - Set high standards
  • - Embrace your uniqueness
  • - Take risks
  • - Continuously learn & grow
  • - Be resilient
  • - Stay focused
  • - Lead by example
  • - Innovate
VALUE 3
Work Purposefully; Care Deeply Icon

Work Purposefully; Care Deeply

is about finding meaning and purpose in your work while also showing empathy and care towards others.

VALUE 3

Work Purposefully; Care Deeply

  • - Set goals and priorities
  • - Focus on the big picture
  • - Take ownership of your work
  • - Build meaningful relationships
  • - Prioritise well-being
  • - Seek continuous learning and growth
  • - Show empathy & be kind

Partnerships

Strengthening what we deliver.

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Takealot Fulfilment Solutions

Our partnership with Takealot Fulfilment Solutions extends delivery capacity and supports a combined technology and driver solution. This partnership is the backbone of Loop's Driver-as-a-Service offering.

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Shiplogic

Extends Loop's courier and parcel delivery capabilities, connecting businesses to a broader network of shipping and logistics partners across the region.

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Flowgear

Flowgear is a globally recognised Integration Platform as a Service (iPaaS) that helps businesses connect their apps, data, and APIs without complexity.

Using pre-built connectors, Flowgear lets teams deploy powerful integrations in minutes. We help customers automate workflows and scale with confidence.

Investors

Backed by industry leaders.

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Smollan

A strategic investment partnership supporting Loop's ongoing technical development and geographical expansion into new markets.

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Lightstone

A key investment partner supporting Loop's data-driven growth and logistics intelligence capabilities.

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Let's build your last-mile advantage together.

Speak to Loop's team and discover how we can tailor our delivery management software to your needs.

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